Return Policy

Return Policy

Last Updated: [Insert Date]

We want you to love your purchase! If something isn’t right, we’re here to help. Please read our return guidelines below.


🔄 30-Day Return Window

We accept returns within 30 days of delivery.
To be eligible for a return, items must be:

  • Unused and in their original condition

  • In the original packaging (if applicable)

  • Free from damage not caused by shipping


🚫 Non-Returnable Items

Certain items cannot be returned, including:

  • Personalized or custom-made products

  • Digital downloads

  • Gift cards

  • Clearance or final-sale items

If you’re unsure whether your item qualifies, contact us and we’ll be happy to help.


📦 Return Process

  1. Contact us at support@yourstore.com with your order number and the reason for return.

  2. We will provide instructions and a return shipping address.

  3. Once the item is received and inspected, we will notify you of your approval status.


💰 Refunds

Approved refunds will be processed to your original payment method.
Please allow 5–10 business days for the refund to appear on your account.

Shipping costs are non-refundable unless the return is due to our mistake (wrong or defective item).


🚚 Return Shipping Costs

Customers are responsible for return shipping fees unless the item arrived damaged or incorrect.


🛠️ Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos, and we will resolve the issue immediately.


❓ Need Help?

For any issues or questions related to returns, please reach out:

Email: